TRAINING

Dec 10 by platinum 82 Comments »


TRAINING

We are business and Manpower Solution Providers. Some of the solutions provided include improving corporate team, telephone and sales communications of our numerous clients.

Our clients believe that our participative methods have increased staff confidence and made significant contribution towards the achievement of individual and corporate goals.

Below is the list of some of the solutions provided.

●      Telephone Training

●      Market Survey

●      Booking Appointments

●      Telemarketing Customer Service and Help Desks

●      Advanced Telephone Selling Handling Incoming Calls

General Office & Administration Training

●      Personal Customer Care

●      Customer Relationship Management

●      Techniques for Telephonists and Receptionists

●      Human Resources and Management

●      Business Development

●      General Office Administration

Finance

●      Credit Control

●      Early Payment Strategies

●      Business Book keeping

●      Sage Accounting

●      Accounts for Non Accountants

●      Payroll Management

Communication

●      Video Conferencing

●      Tele-conferencing

●      Tele-marketing

●      Webinar

Platinum Solutions operates as an out-of-house agency to deliver all of the above-listed services, for companies without the necessary internal human resources. We also provide a 3-stage General Management training programme, designed to improve the performance of your senior personnel.

 

Business Courses

●      Writing and Understanding business Plan

●      Strategic Marketing

●      Developing your communication skills

●      Customer Relationship Management

●      Confidence building

●      Desktop Publishing

●      Digital Photography

●      Video Production

●      Management and Organisational Development

●      1-2-1 Marketing

 

Our trainings are handled by tested professionals who are experienced in their chosen fields. The trainings are made basic, cultural,

wise, useful and are targeted at achieving specific objectives. PC training programmes are friendly, interactive and reflective with a view of achieving independent learning because they targeted directed at meeting the specific needs of the trainees.

 



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